Welcome to www.imallcart.com (“we,” “us,” or “our”). We appreciate your business and strive to provide a seamless shopping experience for our international customers. This Return and Refund Policy outlines the procedures for returns and refunds for International customers. By making a purchase from www.imallcart.com, you agree to the terms and conditions described in this policy.
Returns
- Eligibility: We accept returns for eligible items by international customers within [5] days from the date of delivery. To be eligible for a return, the item must be in unused and undamaged condition, with all original tags, labels, and packaging intact.
- Return Process: To initiate a return, please follow these steps:
(A). Contact our international customer support at [support@imallcart.com] to request a return authorization.
(B). Our team will provide you with instructions on how to package and ship the item back to us.
(C). Once we receive the returned item and inspect it, we will process your return within [7] business days. - Return Shipping: You are responsible for the return shipping costs unless the return is due to our error (e.g., incorrect item shipped, item arrived damaged). In such cases, we will provide you with a prepaid return shipping label OR we will refund your amount.
- Refund: Refunds will be issued to the original payment method used for the purchase. Please allow [7] business days for the refund to be processed. Please note that any currency conversion or exchange rate fluctuations are beyond our control and may affect the final refund amount.
Cancellations
- Order Cancellations: You may cancel your order within [6] hours of placing it, as long as the item has not been shipped. To cancel an order, please contact our international customer support as soon as possible.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our international customer support within [2] days of receiving the item. We will work with you to resolve the issue promptly.
Customs and Duties
Please note that international customers are responsible for any customs duties, taxes, or import fees imposed by their country. We are not responsible for any delays or additional charges incurred due to customs processes.
Contact Us
If you have any questions, concerns, or requests related to our Return and Refund Policy for International Customers, please contact our international customer support at support@imallcart.com
Please be aware that this policy may be subject to change without prior notice. It is your responsibility to review this policy periodically for any updates.
By making a purchase from www.imallcart.com, you agree to abide by the terms outlined in this Return and Refund Policy for International Customers.
.
